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How to Attract & Keep Customers for Life

When I first started out, I spent all my time and energy trying out marketing methods and sales strategies to get new customers to sign up to my newsletter or buy my products and services…but then I realized that building real relationships to create loyal, REPEAT customers was the ticket to satisfaction AND lasting success in my biz.

Playing the Long Game: What I Learned from the Best Customer Experience of My Life

My husband Murray and I are pretty health conscious…  but on occasion, we make “the choice to cheat.” Sunday night was one of those moments. I had just wrapped an important 4-day video shoot and I had been extremely disciplined going into the shoot. I wanted to look, feel and perform at my best… So … Read more