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The “Experience” Business – a Billion Dollar Distinction

It’s almost become a cliché to talk about the simple power of Apple’s marketing and branding…

But the truth is that it’s anything but cliché…

When every other technology company on the planet talks about megabits per second, battery life and hard drive capacity… (bored yet?) … some of Apple’s most iconic advertising didn’t even show the product.

Remember the original iPod ads?

Dancing silhouettes jamming out against brightly colored backgrounds with those iconic white earbuds dangling in the air…

Instead of making it about the product, Apple made it about the experience. They demonstrated exactly what can happen when you have a world of music in your pocket.

There’s a reason why Apple is still the most profitable company in the world…

They realize that value and profit is not in information, products, goods or stuff…

It’s in the human experience.

Or what the information, products, goods and stuff allow you to think, do, be, feel, have, overcome or achieve…

And that’s the Billion Dollar distinction.

The most beloved, most profitable, most successful and most viral products and services on the planet go above and beyond just selling information, they go above and beyond offering just another product or service.

They’re the ones that make the Experience PART of their core product.  And that’s the small distinction that makes all the difference in the world!

Information, products, goods or stuff have a limited lifespan

More and more people are choosing to downsize their lives, get rid of their possessions, and move into “small houses.”
There are tech graveyards in China… where good products go to die… and I would argue that Google is a graveyard of information.

But the memories and experiences you have, live on as long as you live on… even beyond, as your stories get passed down from generation to generation.

If you’ve ever wondered why you’ve struggled in business… you feel like you have the what, the how, the products, the qualifications, but something’s not happening for you… perhaps it’s time to leave the world of fine stuff behind, take the red pill, and enter the infinite world of experiences…

Experiences for you. Your team. And your tribe….

Experiences that allow you and the people you serve to think, do, be, feel, have, overcome or achieve something different.
It’s not about being better, faster, cheaper or stronger… it’s not about your product on steroids. It’s about thinking different. Being different. Talking different.

Business as unusual…

In a world with over 1 Billion websites and thousands of people who offer similar products and services as you do, what makes you stand out? What makes you demand to be heard above the noise of a Billion websites…

The answer is closer than it seems. Stand up… and look in the mirror.


When you bring more you-ness into your business and marketing you go from providing a service to attracting a tribe.

By sharing your values, beliefs, stories and personality, you start to stand for more than what you sell… and you inspire your tribe to stand for more than what they buy.

Through the choices they make, you give them the opportunity to do, be, feel, have, overcome, achieve and express more than they ever thought possible…

And the fastest way to do that is to do, be, feel, have, overcome, achieve and express more than you ever thought possible…

So let me ask you, are you playing it safe in your business? Are you saying what you look you need to say? Are you trying to look _____ (good, credible, professional, perfect, right)?

Because here’s the thing, in today’s market, the tools and tactics are not going to save you. Whether that’s Facebook Live or blogging or webinars….

Almost every entrepreneur has access to the same tools.

It’s what you choose to say… and how you choose to say it.

As my friend Michael Drew says, “Before you can win someone’s money, first you have to win their time.”

I believe the most valuable thing you can learn how to do in your business is develop your voice… and your message. To draw your line and stand for something more than what you sell. To be the superhero to your tribe.

To create a business that stands out from the noise of a billion websites.

This is the key to what I call experience marketing (OR SHOULD I SAY: This is what I call the experience business revolution…) and it all starts with you stepping out and giving yourself permission to express more of who you are through your business, so you can inspire your tribe to live and express more of who they are…

This is the future of business…

It’s bold, it’s vibrant, it’s exciting, and it’s waiting for the real you to step forward.

Love it? Hate it? Let me know...

  1. Linda Shay Avatar
    Linda Shay

    Once again, your post is so totally right-on, Marisa. And super exciting! I couldn’t scroll and read fast enough – just reading about this new business paradigm got my juices flowing with YES! YES! YES!
    I can’t wait to witness you weaving your magic at LYM Live in February.
    We will be there! WooHoo!

    1. Marisa Murgatroyd Avatar
      Marisa Murgatroyd

      Awesome Linda! So glad you’re as excited about this as I am. See you very soon in LA!

  2. Antoon Avatar

    YOu made we aware of the missing puzzle peace. I offer allready experiences, just dont speak about them…I felt also the online training burndown. So much sales power of allready settled supergurus, so Houston, we have a problem.

  3. Gayle Avatar

    I enjoyed listening to your video on the Experience Product Masterclass. I received from an email. I had no comment section to write to you at the bottom of the page. Got this address form the PDF. Have no facebook page.

    1. Marisa Murgatroyd Avatar
      Marisa Murgatroyd

      Thank you for following along with the video training series Gayle! And thank you for that feedback, I will pass it along 🙂

  4. Cecile Avatar

    I love it. I am intrigued to learn more about The Experience Formulae.
    My walk away point is the encouragement to offer
    “Contineous Wins” for action taken.
    The video however was too long.

    1. Marisa Murgatroyd Avatar
      Marisa Murgatroyd

      Totally Cecile. And if you want even more fun, creative, and profitable examples of Experience Products that are working in the real world, check out this FREE 3-part video series about how to use the Experience Formula to make your product or service irresistible to your audience. You can access all the trainings here (But hurry! These trainings will only be available for a few more hours):

  5. Lisa Avatar

    I have spent the past four years beating my head against the wall you spoke about in your video. I am starting a campaign very very soon and I am going to start with the small win tomorrow let’s see if I can action all you suggest in this video and the next as soon as it is out. How timely that it came at Just the time I needed it to be here. Just love that synchronicity ?? what a gift Thank You!

    1. Marisa Murgatroyd Avatar
      Marisa Murgatroyd

      Absolutely Lisa and if you want even more fun, creative, and profitable examples of Experience Products that are working in the real world, check out this FREE 3-part video series about how to use the Experience Formula to make your product or service irresistible to your audience. You can access all the trainings here (But hurry! These trainings will only be available for a few more hours):

  6. Carol Avatar

    First thing I noticed in your “What’s Your Secret Entrepreneurial Superpower” was how similar it is to wanting a predictive astrological chart. I imagine I’m more than an altruistic entrepreneur. I agree 100% with the experience, the transformation side, not the information (as an attraction anyway) Former presenter (top sales person in broadcast and mgr, then trainer) now starting over because that altruistic part of me saved A LOT of animals because I think if it’s put in front of you the Universe expects you to do something. I don’t refuse. So many ways to solve problems (crawling over the rock, digging a hole under it, walking around it). I look forward to somebody actually teaching me something heart based instead of funky funneled or bottom line focused. I never was, because when I did what I do, the money came. It’s time.

    1. Marisa Murgatroyd Avatar
      Marisa Murgatroyd

      Hi Carol. Yes, we believe that creating a business that is in total alignment with who you are and how you’re meant to serve the world is the KEY for lasting happiness and success. We have a great FREE masterclass that I really think you will enjoy. You’ll learn the 7 things you must have to identify your most profitable & fulfilling dream business. Check it out here!

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